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💸 Refund & Returns Policy — OXOKE India

Last Updated: 17-April-2026

Welcome to OXOKE India (https://in.oxoke.com). This Refund & Returns Policy outlines the terms under which refunds, cancellations, and returns are handled for our digital products and services.

1. 📌 Nature of Our Products

All products sold on our website are digital products, including:

  • OBS Templates
  • Software / Tools
  • Online Courses / Masterclasses

👉 These products are delivered instantly after purchase.

2. 💰 Refund Eligibility Policy

✅ Some products may include a limited 72-Hour Refund Protection.

Refund availability depends on the specific product purchased.

  • Products marked with “72 Hours Refund Guarantee” are eligible for refund requests within 72 hours of purchase
  • The issue must be genuine and verifiable
  • Users must contact support within the eligible refund period
  • Refunds are not applicable after long-term usage, misuse, or policy violation

⚠️ Digital products without a refund badge or guarantee are considered final sale and are non-refundable once access/download has been delivered.

This policy exists because:

  • Digital products cannot be physically returned
  • Access is delivered instantly after purchase
  • Unauthorized copying or sharing risks exist

* Approved refunds may include a 30% processing, and service fee deduction.

3. ⚠️ Please Read Before Purchase

  • Check product details carefully
  • Watch demo videos (if available)
  • Read features and requirements

👉 If you have any questions, contact us before purchasing.

4. ✅ Exceptions (If Applicable)

A refund may be considered only in the following cases:

  • You were charged multiple times for the same product
  • You did not receive access after payment
  • There is a technical issue from our side that cannot be resolved

👉 In such cases, contact us within 48 hours of purchase.

5. 🔧 Support & Issue Resolution

If you face any issue:

  • Setup problem
  • Technical difficulty
  • Access issue

👉 Our support team will assist you via WhatsApp or Email.

6. 🔄 Product Updates & Access

  • Products may receive updates over time
  • Access duration depends on your selected plan:
  • 1 Year Access
  • Lifetime Access (subject to service availability)

7. 🚫 Unauthorized Use

Refund will not be provided if:

  • You change your mind after purchase
  • You lack required basic knowledge
  • You violate our Terms (e.g., reselling, sharing access)

8. 💳 Payment Disputes

Before initiating a chargeback or dispute:

👉 Please contact us first. We will try to resolve your issue quickly.

Unnecessary disputes may result in:

  • Account suspension
  • Permanent access restriction

9. 📞 Contact for Support

If you need help, contact us:

  • 📧 Email: support@oxoke.com
  • 💬 WhatsApp: +8801811507607
  • 🌐 Website: https://www.oxoke.com

We are committed to providing quality products and reliable support to ensure your success.

👉 By purchasing, you agree to our Refund Policy.